Frequently Asked Questions

Everything you need to know about our high-performance fitness gear.

How long does shipping take for heavy gym equipment?

Standard shipping typically takes 5-7 business days. Due to the weight of our professional-grade equipment, we use specialized freight partners to ensure your gear arrives safely and in perfect condition.

What is PowerBlock's return policy?

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Do you offer warranties on your weight sets?

Yes, all PowerBlock weights and benches come with a comprehensive 5-year limited warranty covering structural defects and workmanship to ensure your long-term training success.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger equipment purchases.

Is your equipment suitable for commercial gym use?

While we specialize in home gym solutions, our Pro Series is specifically engineered to withstand the high-traffic demands of commercial fitness centers and athletic facilities.