Returns & Exchanges
At PowerBlock, we stand behind the durability of our equipment and offer a 30-day return window to ensure you are completely satisfied with your strength training journey. If your gear isn't the perfect fit for your home gym, we are here to help with a streamlined exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Equipment
Carefully repackage your PowerBlocks in their original heavy-duty packaging to prevent damage during transit, ensuring all components are included.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for larger weight sets.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.